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Jacky Wright - the woman helping people believe in ‘the art of the possible’

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Job: Chief Digital and Information Officer

Organisation: HM Revenue & Customs (HMRC)

Years in public service: 1

My mother was…

My mother was a nurse. She was a tenacious, proud, stoic woman, who passed on to me the need to nurture, the attention to detail, the strive for perfection and the importance of family.

Me in a paragraph (or three!)

I am curious and love to learn. My family and close friends are very important to me, and I really love seeing people laugh. I am strong and independent, and I enjoy healthy debate and conversation.

I am a thinker who responds to cues from others, and so like to get a chance to listen to diverse voices around the table, and reflect on what other people are saying before sharing my own thoughts. My leadership style is questioning rather than directive, and I believe in empowering people, and ‘getting out of the way’.

As a person, an individual, a woman and a woman of colour in technology, I also take my responsibility as a role model really seriously; so that by me being present, me being out there, people can understand what I call ‘the art of the possible’, and can see who they can be.

My role

As Chief Digital and Information Officer, my role is to deliver digitally-enabled services for HMRC, and transform the organisation so we can be the best tax authority in the world.

I am also a member of the Civil Service Diverse Leadership Taskforce, where I advise on the civil service diversity and inclusion strategy, and HMRC's Disability Champion.

I want my legacy to be that I have created a culture that attracts, retains and nurtures people from all backgrounds, so that we draw on all of the talent that is available out there, and that we are truly representative of the society we serve.

If I had a magic wand, what I would do to accelerate gender equality?

I would remove bias from every person in the world

Anything else you’d like to say

Women have come a long way, but we still have a long way to go.

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